Frequently Asked Questions
01
How long will my cake last?
Our cakes arrive cool or at room temperature. You can keep the original and buttercream frosted cakes on the counter for 3 days and all cakes can be kept in the refrigerator up to 6 days for freshness. If you want to keep the cake longer, just wrap it in plastic and freeze it (for up to 6 months). When ready to serve bring it back to room temperature or warm it slightly and enjoy!
02
How long will it take to get my order?
We make all our products from scratch and don't keep a lot of inventory. When you place your order, we will create it with love just for you so please give us about 7 days to bake your order. Shipping may take another 1-3 days.
03
What if I need my order before 7 days?
If you didn't anticipate the 7-day delay, and you need your order in a rush we will do our best to comply. Just send us a note via email: info@mommysrumcake.com or call/text 773.217.9849
04
Where can I buy your products?
We currently sell via website, local events, pick-up or delivery in Chicago and the surrounding suburbs.
05
What if there was an issue with my order?​
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If you are unsatisfied with your order. Please reach out if there is anything we can do to make sure your experience is filled with love and good cake. Email: info@mommysrumcake.com